Methods of payment

You can make the payment at the local office. A deposit or the entire amount can be paid in cash, credit card or via internet-banking.

American Express, Diners, Master Card / Euro Card, Visa

By selecting the option Book of the Inquiry Status, the computer will lead you to the form that you need to fill out and submit online. Choosing this method of payment you are authorizing us to charge the full amount to your credit card.

The amount is stated in HRK (Croatian Kuna) by the sales exchange rate for foreign currency of the bank of Zagreb on the day of the charge.

Guests from abroad can make a payment through a bank transfer to the foreign currency account of the agency. It is necessary to fax or email us the payment within 24 hours from the receipt of proposal.

In order to make a correct payment to the agency's giro account, you will need the following data:

payer: full name of the reservation carrier including the address
receiver: Turistička agencija "Plava Luka d.o.o", Nepotova 4, 21000 Split
receiver's bank: Raiffeisen Bank, Split, Croatia
IBAN: HR2624840081104869845
Swift: RZBHHR2X
amount: write down the amount according to the received calculation
date: the payment must be made within 24 hours upon sending the calculation

In order to make a correct payment to the agency giro account, you will need the following data:

Payer: full name of the reservation carrier including the address
Receiver: Tourist agency "Plava Luka d.o.o", Sutivan bb, 21403 Sutivan
Date: the payment must be made within 24 hours upon sending the calculation
Kn: write down the amount according to the received calculation
Account number: 2484008-1104869845

All bank costs are to be paid by the client (when making the bank transfer payment client must put OUR on "Detail of charge"). All reservations not paid in full will not be considered valid.

Payments are to be made in two parts:

The first part is the advance payment, which varies between 20% and 50% of the total charged amount, depending on the type of contract between the agency and the individual owner.

The second part is the remaining balance to be paid in cash directly to the owner on the first day of the guest’s arrival.

In special cases, it is necessary to pay 100% of the total cost of the arrangements (i.e. hotels, lighthouses). The type, total amount and schedule of payment are stated in the proposal and have to be in accordance with the choice of payment that the guest had made during the reservation process.

After making the payment and receiving the confirmation of payment, the customer receives the voucher where the payment, balance and the information pertaining to accommodation are stated. The address and the owner’s contact information are included on this voucher as well.